GENERAL CONTEXT

Médecins Sans Frontières (MSF) is an international independent medical humanitarian action-driven organization, which offers assistance to populations in distress, to victims of natural or man-made disasters and to victims of armed conflict, without discrimination and irrespective of race, religion, creed or political affiliation.

PROJECT / PROGRAM CONTEXT

MSF OCBA is currently engaged in three strategic projects focused on the next generation of digital systems to support our social mission. These projects are as follows:

AKIBA (supply chain): Aims to enhance OCBA's supply chain efficiency and streamline work for field mission users. It is currently being implemented using state-of-the-art commercial technology. The short-term goal is to pilot a minimum viable product (MVP) in a field mission in 2023.

PLACE IN THE ORGANIZATION

The Head of Program will directly supervise the three Project Managers (PMs) in charge of the key projects under her/his supervision - the AKIBA (Supply Chain) PM, the Finance Systems PM and the HRIS PM.

The Head of Program will work within the Projects & IT team, and s/he will be accountable to the Projects & IT Department Leader.

MAIN OBJECTIVE OF THE PROGRAM MANAGER

Overall, the Head of Program will be in charge of ensuring end-to-end value of the different projects is achieved, offering the necessary guidance to project managers during the project lifecycles from shaping the approach to achieving the desired outcomes through delivery. The position involves: